This section covers maintaining and troubleshooting hardware, sensors, M.O.L.E. Profiler Power Pack, Software, Wiring, and other parts of the system.
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The following service and calibration instructions are for use by qualified personnel only. Refer to the Safety>Operators Safety Information prior to performing any service. |
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Service Troubleshooting:
Decide if the problem is with the Hardware, Communications, or Software.
•If the problem occurs while attempting to log data, the Hardware may be faulty.
•If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the computer, the Communications links may be faulty.
•If the problem occurs while attempting to use a software function, the software may be faulty.
Once it has been determined what item is causing the problem, refer to the appropriate service section. Start at the top of the list and work your way down.
Here is how to contact ECD:
If you still have problems, let us help you. We offer many ways to service your problems. You can call our Service/Test technicians, visit our web site to view our FAQ section (Frequently asked Questions) or send us e-mail explaining your problem in detail.
When calling our Service/Test technicians or sending us e-mail, please include the following information:
•Product Description (i.e. SuperM.O.L.E.™ Gold 2)
•Product Serial Number
•M.O.L.E.® MAP Software Version
Telephone: |
+(1) 800.323.4548 |
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+(1) 503.659.6100 |
FAX: |
+(1) 503.659.4422 |
Email: |
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Internet: |
SelectiveRIDER® Troubleshooting Steps
Decide if the problem is with the Hardware, communications or Software.
•If the problem occurs while attempting to record data, the Hardware may be faulty.
•If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the PC, the Communications links may be faulty.
•If the problem occurs while attempting to use some other function of the software, the software may be faulty.
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| 1) | 0,0 or missing Dynamic X/Y Sensor values |
oNo P.O. (process origin) spike detected.
oCheck P.O. spike on profile. Confirm it is there and it is 750°C (1,382°F) or higher.
oP.O. must be the first spike on the profile and at least 3 seconds long.
oX/Y Zone boundaries not set. Refer to topic Set Machine Information or Create new Machine for more information.
oFlux was used on Dynamic X/Y sensor wires.
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DO NOT apply flux to the Dynamic X/Y Sensor and pallet contacts: P.O. and Height sensors. It prevents good electrical contact and thus proper sensing. Flux should ONLY be applied to the Mini Fluxometer® mask area. |
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| 2) | Erratic Measures: |
oSelective solder fountain to aggressive or turbulent.
oDynamic X/Y sensor, P.O. sensor or Height sensor are dirty, bent or bridged by solder.
oFlux was used on P.O. sensor or Height sensor wires.
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DO NOT apply flux to the Dynamic X/Y Sensor and pallet contacts: P.O. and Height sensors. It prevents good electrical contact and thus proper sensing. Flux should ONLY be applied to the Mini Fluxometer® mask area. |
| 3) | Open or very high thermal temperatures: |
oBad thermocouples or thermocouple connection on Dynamic X/Y sensor.